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WE HAVE A REOPENING DATE!!!

We just got word that our office is allowed to open this week, though after many discussions, we will officially reopen on Monday, August 3rd! We want to give our agents time to get themselves ready and for us to fully disinfect and clean the office prior to that date.

While things will be different that we are all used to, we are looking forward to being able to see you again!

Since we have been in business, our door has always been open for you to pop in whenever you were in the neighborhood to make payments, plan your next trip or just to say hello during our business hours with no appointments necessary. However, during the next few months we are asking you to be patient, as we all must follow the State guidelines.

Starting on Monday, August 3rd, we will begin to operate on an appointment only basis. What this means is if you are planning on coming in to plan your next trip or to make a payment, we ask you to simply give your agent a call or shoot them an email to check availability for appointments. We are a small office and need to follow specific capacity and social distancing regulations. Whenever possible, we ask you to limit the number of people you bring into the office to help with these numbers. If you are in the neighborhood without an appointment you are always able to give us a call and see if we are able to have you come into the office at that time.

If you are planning on coming in to make a payment with a credit card, we will first ask if it is possible to make the payment over the phone to limit the number of people coming in. If you are planning on using cash, we will need to make an appointment for you to do so.

If we are unable to accommodate your appointment request, please remember we want to see you, but we have to follow the guidelines from the State. We can always start your vacation plans over the phone and through email until you are able to come into the office.

As with other businesses, while in the office we will require you to wear a face mask, but don't worry we will be wearing one too! We also will be asking all clients who are sick with Covid-19-like symptoms, such as fever, cough, and shortness of breath, to kindly give us a call to make or change any travel plans instead of visiting us in the office. We are currently in the process of deep cleaning the office and when we open, we will be disinfecting all areas after each client as well as at the end of the night.

We know how important your vacations are and our loyalty to you is our top priority. We will get through this together. Thank you all for your understanding, patience, kindness and continued loyalty during this time. We hope everyone stays safe and healthy!

Your Foxmoor Travel Family